Privacy Policy

What information do we collect?

  • We collect information from you when you fill out a form.
  • When registering on our site, as appropriate, you may be asked to enter your name, address, e-mail address, or phone number. You may, however, visit our site anonymously.

How do we protect your information?

  • We implement a variety of security measures to maintain the safety of your personal information when you fill out a form.
  • We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.

Do we use cookies?

We do not use cookies.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.MossFamilyDentist.com
1916 East Lamar Alexander Parkway
Maryville, TN 37804
(865) 983-4642
Email Us

 

 


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In an effort to help control the spread of the COVID-19 coronavirus, our office will limit appointments to essential and emergency procedures until further notice.

This decision is in accordance with the recommendation released by the American Dental Association (ADA) and Tennessee Dental Association (TDA) to postpone elective procedures.

"Concentrating on emergency dental care will allow us to care for our emergency patients and alleviate the burden that dental emergencies would place on hospital emergency departments," the ADA said in a statement Monday.

If you have an upcoming hygiene or non-urgent appointment:

We will be in contact with you soon to reschedule and we will notify you when we are fully prepared to resume business as usual for all of our patients.

Our phone lines will remain open for your questions and concerns. If you are experiencing pain or have any dental emergency, please call our office at 865-983-4642.

At Moss Family Dentistry, we have always followed standard universal precautions issued by the CDC and ADA to help protect every one of our patients and team members from the many infectious diseases that we are potentially exposed to on a daily basis. For your peace of mind, these are the precautions we take EVERY time you sit in one of our patient chairs:

In addition to the above standard measures, we will be exercising a higher standard of infection-control in our waiting areas, including removing all magazines, toys, and other items that are difficult to disinfect. And while we love and value each of our patients, handshakes and hugs may be replaced with an "elbow bump" for the time being.

While we are doing everything in our power to protect you, we also ask for your cooperation in making our office environment a safe one when you visit us. If you have a cough, fever, or chills, please call our office to discuss whether or not you should reschedule. We will be checking temperatures on all patients as they enter and anyone with a reading over 99.9 degrees may be asked to reschedule at least three weeks later as a precaution. Also, to practice social distancing and minimize the number of people in our waiting room, please show up no earlier than 10 minutes prior to your scheduled appointment and come alone if possible.

We care about each of you and hope that you and your family will remain in good health during this difficult time.

Sincerely,
Whittaker Moss, DDS